5 months later on still haven't received the handle that was imagined to be get but was not. When we termed customer provider they explained it will come in June... It truly is March. Why it's going to take almost a yr for one deal with is outside of me but they need to deal with they tackle replacement for accessories.
I'm incredibly massive on customer company and BEATRIZ was fantastic . I whole I bought a sofa a espresso desk and also a chair. Beatriz was sort adequate to be certain I'd all I required. What I liked a lot more was that her supervisor backed it all up and confirmed all the things.
They will call you applying an "unidentified number" then, any time you stick to up, they're going to tell you that they currently came to your home and that no person was responding. How was that when Now we have a CCTV and proof that not one person arrived in any respect! This is often my next set of purchase from this store. The very first get was Alright but with this next batch of buy, I do think they've got missing me for good as being a customer. Their store consultant is not any help both. No empathy.
Bob's slogan is quality household furniture at a reduction value. I suggest they change the slogan to Junk home furnishings that's not truly worth obtaining. I bought a sofa & loveseat advertised as grey in shade. No other shades have been advertised. The colour was tan & the quality was nonexistent. The customer company is actually a nightmare. I fought similar to a tiger and managed to get a refund.
The dude proceeded to yell at me in my face telling me Really don't explain to him ways to do his position after which you can still left the couch inside the street laughed and drove all around and came back for everything at 7 am. The man yelled to give him my cell phone to connect with customer company I'm like wtf. We have NO sofa now and BOBS experienced no sympathy and did Practically nothing bobo household furniture.
Personnel was quite helpful and welcoming. They even have a pleasant snack location within the back. Well truly worth your time to examine this place out. I wish we experienced this place in town when my spouse and I moved her three yrs back.
So I obtained affirmation that I was the initial delivery at 6:45am. So we wakened and I prepared for your unavoidable. They by no means confirmed up and Once i checked the web site they were on to shipping number four. Known as Bob's once more and they are saying that the furnishings was cancelled due to an inspection as well as couch was harmed. Which means you imply to tell me you would not have every other NILES couch in stock within the warehouse that you may provide to me. Once again, they apologized and mentioned An additional week without a couch. This is completely unacceptable from any company. This buy was CANCELLED & I won't ever purchase from BOB'S Price cut FURNITURE again!!!!!!
The staff that assembled couple home furnishings they derived, hardly ever tighten all screws I mean all screws, I needed to go through them and do some work on every single screw. Hardly ever belief BOB's furniture at all. after you provide them with your money, they change agreements and they never tell read more you why. The one thing they inform you is " That's how it really works, it could be 4 to six weeks may be 6 months" I have not heard that kind of customer treatment full of disrespect and arrogance in my everyday living.
Ordered a dining area table with chairs and obtained the table sent but no chairs. Questioned once the chairs will get there and retained obtaining the operate all-around and many of the even though I am at your house ingesting standing up. Completely unprofessional company, won't be able to retain there shipping and delivery commitments, its like purchasing a new auto through the dealership but acquiring the car with no rims and tires and becoming explained to they can get there at some unfamiliar long term day.
Undecided what every one of the negative reviews are about. I acquired the montibello dining table established as well as a coffee table and close table.
A further best ask for from shoppers is a fresh recliner. Bob's features competitively priced recliners in equally energy recline and handbook recline alternatives. Additionally they give various upholstery solutions like polyester cloth and even more lavish leather options in normal coloration options.
I've spent what would be about five to 6 months now endeavoring to get my furnishings from bobs .my wife And that i are already dealing with every manager customer treatment and salesman in all probability that they've. t.o make this long story quick which is impossible let's just say they preferred to provide my home furniture to my driveway refused to even evaluate my doorway which I measured And that i almost everything would suit just great . generally thieving our income in each and every way feasible mainly because I asked to get a refund they have promised me just give us a chance to make you happy This may be from the Dedham store customer care you title it but it commences with apology and just give us a chance to cause you to pleased .. I agreed future I used to be promised we're going to compensate you waive the supply charge and make you delighted I subsequent explained I am not in town on Friday I will not likely accept a Friday shipping and delivery and Thursday afternoon I'm not there both I am going to go ahead and take furniture almost every other time my subsequent cell phone call was your home furniture might be there on Friday by seven o'clock p.
Worst file*cking retail store I at any time been into. When I stroll during the door the very first thing that materialize was becoming interrogated by a sale rep named alfrenzo.
Bob’s Lower price Furnishings also provides a wide range of desk chairs to suit every single style. Opt for a conventional office style with a cultured picket chair, or add a little bit of aptitude with a present-day chair covered with fake fur.